EMAIL I SEND IS NOT BEING RECIEVED BY THE RECIEPIENT AT THE OTHER END

 
Remember - just because you send an email it doesn't mean the recipient has got it. Just because you get a red receipt back does not mean it was understood. to be sure, you should call your recipient to verify they have received your email and that they understand it.

Check that the email you are trying to send is not too large for your mail server. Ours has a limit of 10Mb but if you are using something else, you will need to verify the maximum size of an email you can send.

If you have  a slow broadband service, your mail server may time out. Your mail server may set a time limit on how long you need to send each email. There is little or no control over this.

In both the above cases, try to resize photos so they are much smaller or try to send one email at a time.

Check to see if your mail client is displaying any errors - if so, try to Google the codes for evidence which may point you in the right direction to a solution. Note anything you do as you may need this information later. This may also be needed by your IT support if the problem persists.

If you are certain your computer is sending emails - you may need to phone your recipient to get them to check their spam box. They may have more than one spam filter. Get them to whitelist your email address. Even if they do, still contact them next time you send them an email.

Your domain or server  or IP address may be blacklisted. If you suspect this, contact your IT support and get it investigated. Expect to pay for this service. Some blacklisting may take weeks to fix. There are over 100 blacklists and your account may only be on a few. This could mean that some recipients get email from you and some don't.

If you are using a 3/4g device, check that you have not used up your monthly download allocation. Also, check you have a decent speed. Switch to Wi-Fi if you can.